1. Scope
WellnessApp Research is a DBA of Clinical Relay LLC. This Privacy Policy explains how WellnessApp Research handles information when you use our educational website, submit an interest inquiry, or choose to receive communications. We are an independent opportunity resource and do not conduct studies, provide healthcare services, or make participation decisions.
2. Information we collect
- Information you provide, such as your name, optional email address, optional phone number, general availability, and non-sensitive areas of interest.
- Your separate choices for account notification SMS messages and recurring opportunity update SMS messages, including the date, source, and version of the consent language.
- Basic technical information needed to operate and secure the website, such as browser type, device type, approximate location derived from an internet address, and request logs.
- Messages you send to us and records of opt-out or support requests.
3. Information we do not request
Do not submit diagnosis details, treatment records, insurance information, government identification numbers, or other sensitive health information through this website. Our form is designed for general interests and availability only.
4. How we use information
- Respond to inquiries and provide requested educational resources.
- Send only the SMS message categories you separately selected.
- Match general interests with available independent programs and ask for separate permission before making a specific introduction.
- Maintain suppression records so opt-out requests are honored.
- Protect the website, prevent misuse, comply with law, and maintain accurate consent records.
5. SMS consent and mobile information
Mobile information and SMS consent records are not sold, rented, shared, or transferred to research organizations, trial sponsors, drug development companies, or third-party marketers. We do not use SMS consent for a message category you did not select. Consent is not a condition of receiving free information or coordination assistance.
You may reply STOP, UNSUBSCRIBE, CANCEL, END, or QUIT to opt out immediately. A single confirmation message may be sent. Reply HELP for support. Message frequency varies and message and data rates may apply.
6. Specific introductions
If we identify an independent program that may align with your stated interests, we may describe that opportunity to you. We share your contact information with that specific program only after separately informing you and receiving your express consent for that introduction. The information is shared solely to facilitate the requested introduction.
7. Other disclosures
We may use service providers that process information only to operate this website, maintain secure records, deliver selected communications, or support our services under contractual confidentiality and security duties. We may also disclose information when required by law, to protect rights and safety, or as part of a business transaction subject to appropriate safeguards. SMS consent data remains excluded from sale or marketing transfer.
8. Retention and security
We retain inquiry and consent records only as long as reasonably necessary for the purposes described here, legal compliance, dispute resolution, and suppression-list enforcement. We use reasonable administrative, technical, and organizational safeguards. No storage or transmission method can be guaranteed completely secure.
9. Your choices and rights
You may ask to access, correct, or delete information we hold about you, subject to legal exceptions. You may opt out of SMS at any time using the keywords above. You may also contact us about privacy choices. We will verify requests as appropriate before acting.
10. Children
This website and its inquiry form are intended only for adults age 18 and older. We do not knowingly collect information from children. If you believe a child has submitted information, contact us so we can review and remove it where appropriate.
11. Changes
We may update this Privacy Policy as our practices or legal obligations change. The date above shows the latest revision. Material changes will be posted on this page before they take effect where required.
12. Contact
Questions or requests may be sent to hello@wellnessappresearch.com, by phone at +1 (307) 702-9124, or by mail to 1309 Coffeen Avenue, Ste 1200, Sheridan, Wyoming 82801.